








About
The Event
✓ Chatbots
✓ Voice Tech
✓ Virtual Assistant
✓ Conversational Design
Human communication has significantly transformed since our existence, from making abnormal noises and non-verbal gestures to facial expressions and precise language; we have diverse forms of communication. Conversations between humans and machines can be complex, as there are certain drawbacks, such as a lack of a humane touch, context flow, and a natural-sounding response. Conversational AI goes above and beyond basic answering and standard text messaging it interprets text and speech with the help of natural language processing, automated speech recognition, advanced dialog management, deep learning, and machine learning has the ability to engage in human-like dialogue, capturing context and providing intelligent responses.
Present-day AI-integrated chatbots possess the ability to have a complete dialogue with humans, offering them the essence of human understanding. These advanced chatbots have enhanced the customer service experience and are currently expanding into numerous industries. For brands tasked with upgrading their customer experience by driving personalization and efficiency, Conversational AI is the key to achieving these objectives.
Conversational AI & Customer Experience is a 2-day networking event that will invite visionary speakers, industry experts, innovative chatbots, and conversational AI technology providers on one platform and facilitate the discussion pertaining to the current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.
Key Discussions
















Find out
Why
should you attend?
WHY WE ARE
BEST CHOICE?
Expert speakers
Great Networking Opportunity
Explore Innovative Technologies
Inspiration Meetings
And many more.
Great Networking & Learning Opportunity:
Our events are the lineup of elite speakers and the most innovative startups around the world. Our event can help you equip with the tools and skills which cannot be taught in-house or online. The focused nature of learning at our conference allows you to dig deeper with the understanding of your topic of interest.
Start Up Booster Platform:
We embrace innovation and support innovative start-ups that can disrupt the industry. Through our events, we help startups connect with VCs, Mentors, and potential clientele from the corresponding industries. To ensure that your organization has maximum visibility at the event, we offer customized packages that include product showcasing, Keynote slot, marketing campaigns, and many more.
Intelligent Event Application:
Our Intelligent Event application offers the best networking opportunity. A one-stop solution where you can connect with like-minded people, share files, brainstorm ideas, and leave with enhanced knowledge and skills.
Find out
Who
Should Attend?
CXOs, VPs, Directors, Heads, & Managers of:
- Digital Transformation & Strategy
- Marketing
- Technology
- Innovation
- Brand Management
- Product
- Customer Experience
- Customer Success
- Designer and Researcher
- Solutions Delivery
- ICT Architecture & Engineering
- Speech Applications Research
- Enterprise CRM Architect
- Audio Signal Processing
- Customer Service
- Client Services
- Operations
- Call Center
- Sales
- General Manager
- Artificial Intelligence
- Data Scientists
Topics To Be Covered

Conversational User Interface
Voice Technology
Conversational Design
Sentiment analysis
Intent Analysis
Text to Speech
Speech to Text
Virtual Agents
Chatbots
Customer Service Automation
Regulation
Conversational IVR
Fraud Detection
Digital Healthcare
Customer Experience
Virtual Assistants
Ethics
Automatic Speech Recognition
Conversational Commerce
Call Centre Automation
Dialogue Management
Conversational Banking
Natural Language Process
Contact Center Automation
Robo Advisors
Digital Humans
Personalized Finance Management
Generative AI
LLM
Past Attendes




VENUE
Leonardo Hotel Munich Arabellapark
Effnerstraße 99, 81925 München, Germany
Get to the venue
Airport
Airport Franz Josef Strauß - 35.0 km
TRAIN
Munich main station - 6.5 km
BUS / METRO
Underground station U4 Arabellapark - 900 m
