# Conversational Tech Summit Europe

> 5th Annual Conversational AI & Customer Experience Summit 28th – 29th October 2026 H4 Hotel München Messe Tickets Sponsors About The Event Experience the transformative potential of Conversational AI and

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## Pages

- [Sierra](https://conversationaltechsummit.com/sierra/)
- [Medallia](https://conversationaltechsummit.com/medallia/)
- [Conversational AI & Customer Experience Summit](https://conversationaltechsummit.com/)
- [Past Event report](https://conversationaltechsummit.com/past-event-report/)
- [Caplena](https://conversationaltechsummit.com/caplena/)
- [Prodyna](https://conversationaltechsummit.com/prodyna/)
- [Applause](https://conversationaltechsummit.com/applause/)
- [NebulyAI](https://conversationaltechsummit.com/nebulyai/)
- [Request Meeting](https://conversationaltechsummit.com/request-meeting/)
- [aiaibot](https://conversationaltechsummit.com/aiaibot/)
- [UserTesting](https://conversationaltechsummit.com/usertesting/)
- [CreaLog](https://conversationaltechsummit.com/crealog/)
- [Summit Spotlight](https://conversationaltechsummit.com/summit-spotlight/)
- [Registration Form](https://conversationaltechsummit.com/registration-form/)
- [Event Details](https://conversationaltechsummit.com/event-details/)
- [Contact Us](https://conversationaltechsummit.com/contact-us/)
- [Tickets](https://conversationaltechsummit.com/tickets/)
- [Sponsors](https://conversationaltechsummit.com/sponsors/)
- [Shop](https://conversationaltechsummit.com/shop/)
- [Cart](https://conversationaltechsummit.com/cart/)
- [Checkout](https://conversationaltechsummit.com/checkout/)
- [My account](https://conversationaltechsummit.com/my-account/)
- [Wishlist](https://conversationaltechsummit.com/wishlist/)
- [Conversational AI & Customer Experience Summit](https://conversationaltechsummit.com/)
- [Blog](https://conversationaltechsummit.com/blog/)

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## Posts

- [The End of Manual Malware Investigation? Stairwell's AI Agent Maps the Entire Attack ](https://conversationaltechsummit.com/the-end-of-manual-malware-investigation-stairwells-ai-agent-maps-the-entire-attack/)
- [Microsoft's Project Perception vs. Anthropic's Mythos: Why the Next AI War Is About Systems, Not Models](https://conversationaltechsummit.com/microsofts-project-perception-vs-anthropics-mythos-why-the-next-ai-war-is-about-systems-not-models/)
- [Google Turned Search Into an AI Agent. Here's Why This Changes Conversational AI Forever ](https://conversationaltechsummit.com/google-turned-search-into-an-ai-agent-heres-why-this-changes-conversational-ai-forever/)
- [Proactive vs Reactive Conversational AI: Why Enterprises Are Building Systems That Start the Conversation](https://conversationaltechsummit.com/proactive-vs-reactive-conversational-ai-why-enterprises-are-building-systems-that-start-the-conversation/)
- [Your Next Customer Won’t Choose a Competitor - Their AI Agent Will Choose for Them](https://conversationaltechsummit.com/your-next-customer-wont-choose-a-competitor-their-ai-agent-will-choose-for-them/)
- [How Ryanair Is Using AI Conversations to Handle Customer Experience at Massive Scale ](https://conversationaltechsummit.com/how-ryanair-is-using-ai-conversations-to-handle-customer-experience-at-massive-scale/)
- [Flix Is Changing How Travellers Get Support With AI Chatbots](https://conversationaltechsummit.com/flix-is-changing-how-travelers-get-support-with-ai-chatbots/)
- [CACES Munich 2025: A New Era of Conversational AI in Europe](https://conversationaltechsummit.com/caces-munich-2025-a-new-era-of-conversational-ai-in-europe/)
- [From Munich to Malaysia — The Next Chapter for CACES Begins](https://conversationaltechsummit.com/from-munich-to-malaysia-the-next-chapter-for-caces-begins/)
- [Education & Learning: AI Tutors and the Future of Knowledge Delivery](https://conversationaltechsummit.com/educational-and-learning-ai-tutors-and-the-future-of-knowledge-delivery/)
- [The Role of Conversational AI in Government Services](https://conversationaltechsummit.com/the-role-of-conversational-ai-in-government-services/)
- [AI In Banking: How Conversational AI is Reshaping Finance](https://conversationaltechsummit.com/ai-in-banking-how-conversational-ai-is-reshaping-the-finance/)
- [Conversational AI in Healthcare: From Scheduling to Patient Care](https://conversationaltechsummit.com/conversational-ai-in-healthcare-from-appointment-scheduling-to-patient-care/)

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