CM.com
Connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.
Tenios Part Of Apifonica
Tenios Part Of Apifonica is a perfect merge between top technologies in cloud communications and innovations in comm automation. Together we’re on a mission to help businesses automate communication and corresponding business workflows with conversational AI and cloud tech. Our flagship product is AI-Voicebot - a fully customizable solution for automation of communication in HR, sales, marketing, and customer support. Increase ROI with smart automation!
eGain
eGains’ knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.
Cyara
Cyara is the world’s leading Automated Customer Experience (CX) Assurance platform, headquartered in Silicon Valley. Cyara’s cloud-based omnichannel assurance solutions for voice quality and chatbot testing accelerate the delivery of flawless customer journeys for enterprises while reducing the risk of customer-facing defects. Cyara Botium, part of Cyara's award-winning CX Assurance Platform, is an integrated solution that performs every type of testing required to assure your chatbots and conversational AI systems provide a seamless CX. Every day, major global brands trust the Cyara Platform to deliver customer smiles at scale.
yellow.ai
Yellow.ai is the world's leading next-gen Total Experience Automation Platform, that aims to make every conversation fulfilling and delightful for your customers and employees. The platform is trusted across 70+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code bot builders. Recognized by Frost & Sullivan, Gartner, IDC, and the G2 crowd as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
Chatlayer by Sinch
Chatlayer empowers smart businesses to have authentic, valuable conversations with their customers – through the power of AI. Our clients are global leaders in their fields, using our Conversational AI and quick-deploy intelligent chatbots to increase quality, to drive efficiency, and to bring customer intimacy to the next level. Whether you’re in the business of Customer Service, HR, Marketing, or eCommerce, Chatlayer enables your organization to achieve real results, with best-practice templates that fit your exact needs. Our powerful, easy-to-use AI lets you automate processes and personally connect with your customers, at the right moment, in 125 languages, across multiple channels. Chatlayer’s SaaS platform seamlessly connects to your IT and Communications tools, from CRM to Knowledge Base. And as a part of Sinch, the world’s leading CPaaS provider, Chatlayer can expand your business with the best multichannel communications ecosystem on the market.
Telma AI
Telma AI is a Conversational Intelligence platform for creating state-of-the-art human-like conversational solutions. We can create highly customizable outbound and inbound digital assistants to help your particular needs be it customer center automation or employee self-service.
Gravitas AI
VUI.agency
We put Charisma into Conversational AI.
At VUI.agency we believe in questioning assumptions: whether we're quantifying the importance of use-cases, evaluating conversation design decisions, or bringing business goals in line with customer needs, VUI.agency believes in listening to what the user has to say.
And that's the essence of Charismatic AI. Deutsche Telekom, Miele, RTL: these clients and more trust our interdisciplinary team to create Conversational AI experiences that keep customers coming back.
AudioCodes
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. With a commitment to the human voice deeply embedded in its DNA, AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes’ wide range of innovative products, solutions, and services are used by large multinational enterprises and leading tier one operators worldwide.
Almawave
Almawave is the Italian leading player in Artificial Intelligence and natural language analysis. We bring forward best-of-breed technologies and exhaustive Big Data-oriented services to support the digital enhancement of enterprises and public administrations. With 300 professionals, dedicated technology labs and a constantly growing global presence, with 11 offices world wide we aim to make the digital transformation process real in everyday life, through a model of natural experience within the human-machine interaction. We enhance knowledge and simplify services, operationalizing the potential of artificial intelligence within complex contexts, implementing state-of-the-art technological assets, and remarkable expertise in the field of Big Data.
DRUID
DRUID is an end-to-end platform for building AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. DRUID intelligent virtual assistants enable fast, personalized, omnichannel, and hyper-automated interactions while speaking each organization’s language via open integrations with any existing enterprise systems and RPA technologies.