About
The Event

Chatbots
Voice Tech

Virtual Assistant
Conversational Design

Day
Hour
Minute
Second

From inside jokes to cultural references and wordplay, every statement of human conversation is highly complex as it is built on shared context and previous interactions. Humans speak in highly nuanced ways without skipping a beat. Each response follows the last, almost instantly. For a quality conversation between a human and a machine, responses have to be quick, intelligent and natural-sounding. True Conversational AI goes above and beyond rule-based answering engines to understand the context, analyze the text and speech, the intent behind the questions and also consider the user’s preferences. Conversational AI that uses natural language processing, automatic speech recognition, advanced dialog management, deep learning and machine learning has the ability to engage in human-like dialogue, capturing context and providing intelligent responses.

Today's AI-based chatbots can have full-blown communication that leave people feeling like they finished having a conversation with a person. Conversational AI is a key for many brands that wish to improve the customer experience as it can help them connect with their consumers in the channels they use the most and it can provide personalized experiences that are quicker and more convenient than traditional ways of interacting with brands.

Conversational AI & Customer Experience is a 2-day networking event that will invite visionary speakers, industry experts, innovative chatbots, and conversational AI technology providers on one platform and facilitate the discussion pertaining to the current trends, Future Innovation, Policies, and Regulations in the field of Conversational AI.

Key Discussions

Find out

Why
should you attend?

WHY WE ARE
BEST CHOICE?

Expert speakers
Great Networking Opportunity
Explore Innovative Technologies
Inspiration Meetings
And many more.

Great Networking & Learning Opportunity:

Our events are the lineup of elite speakers and the most innovative startups around the world. Our event can help you equip with the tools and skills which cannot be taught in-house or online. The focused nature of learning at our conference allows you to dig deeper with the understanding of your topic of interest. 

Start Up Booster Platform:

We embrace innovation and support innovative start-ups that can disrupt the industry. Through our events, we help startups connect with VCs, Mentors, and potential clientele from the corresponding industries. To ensure that your organization has maximum visibility at the event, we offer customized packages that include product showcasing, Keynote slot, marketing campaigns, and many more. 

Intelligent Event Application:

Our Intelligent Event application offers the best networking opportunity. A one-stop solution where you can connect with like-minded people, share files, brainstorm ideas, and leave with enhanced knowledge and skills. 

Find out

Who
Should Attend?

CXOs, VPs, Directors, Heads, & Managers of:

  • Digital Transformation & Strategy
  • Marketing 
  • Technology
  • Innovation
  • Brand Management
  • Product 
  • Customer Experience
  • Customer Success
  • Designer and Researcher
  • Solutions Delivery
  • ICT Architecture & Engineering
  • Speech Applications Research
  • Enterprise CRM Architect
  • Audio Signal Processing
  • Customer Service
  • Client Services
  • Operations
  • Call Center 
  •  Sales 
  • General Manager
  • Artificial Intelligence
  • Data Scientists

Topics To Be Covered

Conversational User Interface

Voice Technology

Conversational Design

Sentiment analysis

Intent Analysis

Text to Speech

Speech to Text

Virtual Agents

Chatbots

Customer Service Automation

Regulation

Conversational IVR

Fraud Detection

Digital Healthcare

Customer Experience

Virtual Assistants

Ethics

Automatic Speech Recognition

Conversational Commerce

Call Centre Automation

Dialogue Management

Conversational Banking

Natural Language Process

Contact Center Automation

Robo Advisors

Digital Humans

Personalized Finance Management

Speakers

Gennaro Montanino

Product Owner

Conversational AI- AXA

David Bolli

Cloud Architect

 Conversational AI Enthusiast- AXA

Radomir Ivankovic

RPA Product Owner

OLX Group

Michael McTear

Emeritus Professor

Ulster University

Björn Schuller

Professor of Artificial Intelligence bei

Imperial College London

Stefan Schaffer

AI Project Catalyst, Senior Researcher

German Research Center for AI

Matthias Wölfel

Professor for Intuitive and Perceptive User Interfaces

Karlsruhe university 

Kathrin Kind

Senior research Scientist in AI for Vehicle Control

Volkswagen

Paulina Lewandowska

Experiments enabling lead

Conversational Engineer- Roche

Patrice Mattez

EMEA Business Development Manager

AudioCodes

Yariv Adan

Director of Product Management

Google

Collin Mendons

Product Owner

Swisscom

Dr. Caroline Löffler

Product Owner

Data Science & Machine Learning- KfW

Kaupo Laagriküll

Head of Department, ML & NLP

Republic of Estonia, Information System Authority

Bartosz Malinowski

Head of Voicebot Department

Tenios part of Apifonica

Michiel Gaasterland

Evangelist

CM.com

Christoph Börner

Senior Director

Cyara

Kuba Krchák

CEO

Telma AI

Aravind Ravichandiran

Conversational AI Architect

Bosch

Aarsh Srivastava

Co- Founder & COO

Gravitas AI

Neil Barman

Chief Growth Officer

Yellow.ai

Stephen Kennedy

Director of Solutions

eGain Corporation

Dr. Christoph Esslinger

Managing Director

VUI.agency

Rick van Esch

Vice-President SaaS Business

Sinch

Matthias Schrödl

experienced Manager

DRUID AI

Andreea Socol

Presales Director EMEA

DRUID AI

Vincenzo Sciacca

Head of Product Management

Almawave

Our Sponsors

Gold Sponsor

Silver Sponsor

Start-up Sponsor

Partners

Technology Partner

Community Partner

Media Partners

VENUE

Munich, Germany

Leonardo Hotel Munich City East

Get to the venue

Airport

Franz Josef Strauss Airport(MUC) - 41,9KM

TRAIN

Munich Central Station - 8,7KM

BUS / METRO

S-Bahn,S7 Neuperlach Süd - 100m

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Untitled design - 2022-07-27T153551.715
HOTEL

Leonardo Hotel Munich City East

Leonardo Hotel Munich City East offers stylish, modern accommodation east of Munich city centre

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