With over a decade of experience in UX/UI design, Anna has worked across FinTech and startups, building and scaling design and product teams. Now at Flix, she is on a mission to revolutionize customer service by combining empathy-driven design with cutting-edge AI.

Eager to push the boundaries of customer experience, Anna deepened her expertise by stepping into the field of conversation design, quickly applying her skills to develop AI-driven chatbots. Her dedication enables the rapid deployment of customer service chatbots across 40+ markets—delivering both cost efficiency and a superior customer experience on a global scale.