personal info Manu Pandey is a distinguished Change Leader renowned for his holistic approach to transforming business and customer experiences, emphasizing operational excellence and strategic ROI enhancement. With a distinguished 22-year career, Manu has...

personal info Søren Meincke Persson is a seasoned data science and analytics professional with over 20 years of experience, focusing on transformative leadership within high-impact domains like Martech and analytics. He has worked with significant companies...

personal info Elisabet Sanchez serves as the Head of Omnichannel Strategy & Customer Experience at Nissan Motor Corporation. She is also an ISDI Mentor and Product Owner, holding a Global Executive Master in Digital Business from ISDI and an MBA in Digital...

personal info Ulster University’s Emeritus Professor Michael McTear has a particular interest in spoken language technology. He has more than 20 years of experience conducting research in the area of spoken dialogue systems and is the co-author of...

personal info Natasja Wientjes is the Senior Director of Customer Service at DHL Ecommerce Benelux. She has a background in IT and Biochemistry, and she continues to apply the knowledge and skills from these fields in her daily work. In recent years, DHL...