personal info Meet Christos Koimtzis, a senior Business Development Manager with a proven track record of driving growth and innovation in the telecom industry. With extensive experience working with Tier 1 operators in Germany and Greece, Christos has...

personal info Daniel Arnst works as a Senior Conversational AI Architect for Telefonica Germany and is responsible for standardizing and automating the digital voice assistant and chatbot Aura, as well as analyzing customer behavior. With his linguistic and...

personal info Saliha Karakoyun is a Digital Transformation Lead with extensive experience in Customer Experience and Customer Journey Management, boasting 13 years of industry expertise in various transformation projects. She helps companies develop digital...

personal info Tina Rahman works as the Chief Product Owner for the voice and chatbot “Aura” at Telefónica Germany. In this role, she is accountable for agile teams that focus on technological advancement, reporting and monitoring, as well as...

personal info Sabine Oberhausen has almost 20 years of experience within CX, change management, employee and partner engagement programs, as well as Marketing and Communication (B2C & Agency). She has gained experience from both customer and agency...

personal info Søren Meincke Persson is a seasoned data science and analytics professional with over 20 years of experience, focusing on transformative leadership within high-impact domains like Martech and analytics. He has worked with significant companies...