CACES Munich 2025 concluded an amazing experience in Europe and made great progress in conversational AI and customer experience. The summit brought together innovative thinkers, CX leaders, and AI futurists from across the globe to discuss how AI in business is transforming the way...

Artificial intelligence tutors and intelligent learning systems are reshaping education and learning. AI in education, whether through personalized lessons or adaptive learning solutions, is helping to connect the old school classroom with the new age classroom in a digital world....

In an increasingly digital-first world, conversational AI is changing how governments interact with their citizens. Instead of spending too much time in long lines or clicking through endless pages on a website, citizens can now receive real-time responses, access information...

The world of finance has never been slow to adopt technologies that simplify, accelerate, and secure the banking process. One of the most important innovations in banking is Conversational AI in Banking. With artificial intelligence and natural language processing now available,...

A few months ago, a friend told me about the ordeal she went through just to book a follow-up appointment with her specialist. She was on hold for nearly 25 minutes, finally spoke to someone, repeated her patient ID twice, only to find the next available slot was weeks away. She...