personal info Experienced designer, researcher, and people leader, Duncan has spent the last 20 years applying critical and strategic thinking to help organisations craft customer experiences that both users love and deliver business results.

personal info Szabolcs Pintér is the Managing Director of UpScale, a fast-growing technology service provider specializing in AI, cloud, and enterprise modernization. With over two decades of experience in IT and business transformation, Szabolcs has led...

personal info Søren Meincke Persson is an award-winning data science leader and recognized as a #HyperightNordic100 in Data, Analytics, and AI. With more than 20 years of experience in customer analysis and data-driven transformation, he currently heads a team...

personal info Daniel Arnst works as a Senior Conversational AI Architect for Telefonica Germany and is responsible for standardizing and automating the digital voice assistant and chatbot Aura, as well as analyzing customer behavior. With his linguistic and...

personal info Tina Rahman works as the Chief Product Owner for the voice and chatbot “Aura” at Telefónica Germany. In this role, she is accountable for agile teams that focus on technological advancement, reporting and monitoring, as well as...