personal info Aleksandra Brdar Turk is a seasoned financial executive with extensive experience across banking, asset management, operations, risk, and IT management. She specializes in process re-engineering, agile development, and lean organizational models....

personal info Margarita Lindahl is Head of AI at Panasonic Connect Europe, where she plays a key role in defining and driving the company’s AI strategy. Her expertise is grounded in studies at leading institutions such as MIT, Oxford and Stanford, combined...

personal info Andres Merino is the Business Development Manager at Mimic Productions, a Berlin-based studio pioneering hyperrealistic 3D digital humans and conversational AI through its venture Mimic Minds. Passionate about the fusion of technology and art, he...

personal info Rodrigo Avilés – CX Believer, Change Driver, People ChampionRodrigo Avilés views customer experience not as a department, but as a mindset. With a strong background in consulting, design thinking, and hands-on CX leadership in the automotive...

personal info Raquel Serrano leads Customer Service Design & Operational Excellence at Booking.com, where she works at the intersection of service innovation, operational excellence, and AI. With more than 25 years of experience shaping customer-centric...

personal info Olga Khryapchenkova, PhD, is a Lead AI Product Manager at NIO, responsible for the AI voice assistant across Europe and MENA, spanning embedded and cloud systems. Her work bridges product features and platform capabilities, bringing LLM...

personal info Maaike Groenewege is a senior conversation designer and team coach with her boutique agency Convocat. She combines a background in linguistics and 2 decades of user-centered content design to design effective conversational interfaces and...

personal info Anne leads the Conversational AI and Bots team at CreaLog, bringing over 15 years of experience in designing voicebot and AI-driven solutions. Her expertise blends computer science, linguistics, and UX design to create intuitive voice user...

personal info Oliver-Andreas Leszczynski is a visionary strategist and a leading force in the digital transformation of the maritime manufacturing sector. As Director of Artificial Intelligence & Data, he expertly navigates the complexities of merging...

personal info Lukas Wogirz is the CEO and Co-Founder of databAIse, an AI-powered platform transforming unstructured text data into actionable insights. With a Master’s degree in Electrical Engineering and Information Technology from TUM, Lukas specializes in...