personal info Christian Schlee is a technology and transformation leader at Deutsche Telekom, focusing on the digitalization of mobile customer experience. His work centers on AI, agentic automation and autonomous networks, with the ambition to move from...

personal info Robin Thi Stoinski is a Strategic GTM Director at ElevenLabs, where he works with large enterprises across the DACH region to transform customer, employee, and audience interactions through Voice AI.His work focuses on deploying voice agents and...

personal info Anna Maria Schletter works at the intersection of AI and customer experience as an Account Executive at Caplena, the Zurich-based AI platform for analyzing open customer feedback at scale. She partners with CX, insights and service leaders at...

personal info Svenja is an expert in CX and Value Advisory. In her role as an Experience Management (XM) Strategist she helps organizations build impactful customer experience programs that span the entire customer journey and deliver measurable business...